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Unable to start new topic


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#1
Father Mehman

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Seeing as how this is about posting, I guess I can put this here.

 

I was in the Chaos Forum for... reasons... and tried to start a new topic. The page begins to load but then it gets stuck on a white background with nothing showing. The loading bar at the top of Safari is about an eighth loaded but won't load any further to allow anything to be typed or input. I hope that makes sense as I'm not the most tech-saavy.

 

I would have started a new topic but it seems I can't.


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#2
WarriorFish

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I have moved this to a new topic for you. Can you give some more information? Does it always happen and has it occurred anywhere else?


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#3
Father Mehman

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I've just gotten back on the B&C from September of last year. I think I logged in once in November but only to read a message. Back in September, I could create a new topic with no problem. I'm not sure if that has any merit but I'm trying to be thorough.

 

After reading your post, I tried to create a new topic in the Imperial Guard forum but it does the same as last night in the Chaos forum - the website gets stuck on a loading page without the Aquila in the background. It's a blank, white page and the loading bar stops about an eighth into bringing up the new topic page. There it sits until I close out the window or hit the Back button. I don't have any other windows or tabs open when this happens.

 

I've recently cleared my cache (I still don't know what that is) but I don't think that should hinder anything. I would think it should help the problem, if anything.


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#4
WarriorFish

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Are you running on the latest versions? Does anything similar happen elsewhere?


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#5
Jolemai

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When it happens try hitting back and doing the same thing again.

I may be wrong but my theory is that this is the same bug that some folk are having with quoting (have experienced it on a mobile) and going back and re-trying works.

Not a cure I know, but it should get you by.
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#6
Father Mehman

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@Lord Commissar - I'm a new member on the Reaper Miniatures' Forum and haven't had a problem yet. They seem to be using something similar to the B&C as the smileys are the same and it appears to use BBCode. My Mac is updated right now but I'll check and see if Safari snuck another update in on me.

 

@Jolemai - I tried what you said and it didn't work. To be precise: I clicked on the "Start New Topic" button, the issue happened, hit the Back button, and then clicked on the New Topic button again to be greeted by a blank webpage and the loading bar stuck at an eighth loaded. After that, I did the same steps but then reloaded the blank page, the issue occurred again, hit the Back button, and then clicked on the New Topic button again. That didn't work either.


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#7
Kurgan the Lurker

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Other than a slow page load, I haven't been able to replicate this. I am able to start new topics without issue.

 

I may have to go and look at group permissions.


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#8
Father Mehman

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A new update has occurred. I'm presently on my iPad and decided to log in and tried to create a new topic. I am unable to create one on any forum I visit.

Also, I cleared every cache on my Mac - including system and user caches - to no avail. I'm now updating the device to Sierra OS from Capitan. To be honest, I don't know if it will work. Clearing the caches and restarting should have done the trick but, now that I am getting the same result on another device, I don't know what to think.

I'm extemely sorry for this dilemma. Moderators and Admins have enough to deal with without this problem.

 

++EDIT++

 

I've now switched over to Sierra OS and, besides it being buggy with my system and running programs slow, the "Start New Topic" issue is still in effect.


Edited by Mehman, 27 February 2017 - 07:12 AM.

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#9
Father Mehman

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Good news, brothers! I opened the B&C today and went to the News Forum to poke about. Whilst there, I tried to start a new topic - just for giggles, mind you - and the New Topic screen loaded for me. Not wanting to jump the gun, I went to the depraved Chaos Forum and tried there as it was where I first noticed this problem happening. Same thing happened - a New Topic screen loaded for me. Huzzah happy.png!

 

I don't know what happened but everything now seems to be working just fine. If anything goes awry again I'll be sure to contact you all. Thanks for the hard work!


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#10
WarriorFish

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Has anything changed for you? Any updates or something like that?

 

There's also the possibility it's because I unticked the "Prevent Meh from starting topics" option, but we should cover all the angles...


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#11
Father Mehman

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Not really, Lord Commissar. The only thing I've done differently is use another forum that also utilizes BBCode to start a new topic there. It gave me no problem. Like I said, my Macbook Pro was updated and all caches were cleared but those didn't fix the error so I just assumed someone unticked the "Prevent Meh from Starting Topics" option. That was the only logical option and I was right that it was you who pushed the button.

 

I think I know who is to blame: the Dark Mechanicum. Luckily for us, the Emperor listens to His faithful and lowly priest msn-wink.gif!

 

Thanks again!


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#12
WarriorFish

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It could have been a local issue, but the important thing is it's fixed :)


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#13
jamesvalentine

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I'm having similar issues and cannot start a new topic to report said issues.

I cannot start new topics.

I cannot copy and paste.

I cannot quote posts.

I cannot modify avatar.

 

anything I can do?



#14
WarriorFish

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This may be a localised issue as we've been unable to replicate this, can you let us know what browser you're using and what happens when you attempt to carry out one of these actions? Do you get the white screen as Meh did?


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#15
jamesvalentine

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browser is library standard Internet Explorer. have no idea what version as you cannot check due to limited functions and you cannot change it.

 

new topics I get a white screen and then flicks back to B&C home page.

copy and paste you get the option to copy and paste...but paste does nothing. you can click it until your knuckles break and nothing happens.

Quote zooms you down to the quick reply box but with no quoted text and the post you post has no quote in it.

and avatar you click on change...and nothing happens



#16
WarriorFish

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Not even from the About option? A screen shot would help as you can tell what version of IE it is from how it looks, but from the sounds of it could be one of the older ones. Is this a new issue for this particular browser/location? These functions mostly make use of JavaScript so it's possible the issue stems from that, but I'm guessing you won't get access to any console on the browser (if it even exists).

 

Is there anything else you notice, for example IE telling you what URL/website it's connecting to as it loads or if something similar happens for posting within a topic?


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#17
jamesvalentine

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errr...maybe...I honestly don't know. I ain't used a computer in like........3-4 years??



#18
WarriorFish

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A browser usually lets you know what its doing, you might not usually see from normal use but if your page is taking a while to load - check the bottom of the window to see what it says. In particular to what URL/resource it is currently processing and any that aren't the B&C directly - especially if it says "mongotruck" as that can cause a similar loading problem.


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#19
Kastor Krieg

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Unable to start a new topic in News, shows a blank page with "Bolter and Chainsword - Driver error" on it.


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#20
WarriorFish

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It's working ok for me, but this sounds like it's not local - possible it was a brief server thing. Can you provide any more information on what happened and what you were doing in the lead up?


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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#21
Kastor Krieg

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I started a new thread in News, wrote the topic, few words and used the video tag to embed a Youtube vid - although now I see it was in the short url format YT uses, like 

https://youtu.be/XHGVtRRW4Xg

It resulted in a blank page with an obvious webserver message, "driver error". Same format of the error as we get when the database collapse sometimes, etc.


Edited by Kastor Krieg, 17 June 2017 - 10:28 AM.

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#22
WarriorFish

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Thanks, I'll try and replicate it.


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In the grim predictability of online 40k, there can be only Sun Tzu quotes

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