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Notifications not coming through


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22 replies to this topic

#1
Wolf_Priest _Dantay.

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Hi.

Not sure if it is my Internet provider or there is a bug but for the past 18 hours or so, I haven't received any email notifications for followed topics etc.

Notifications are ticked in my account and checked my soam folder.

Am I being a techno twit or ihave others had the same issue?

Cheers

Danny
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#2
WarriorFish

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Emails aren't straight forward, as there are many points of failure to to speak. The emails are sending ok, but if they're not in another folder it's possible that your provider is catching and stopping them. How many emails would you normally receive a day?


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#3
Wolf_Priest _Dantay.

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70-100 notifications per day depending on what is popular at the time... I follow a lot of stuff :)


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#4
Chaplain Dosjetka

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That's... a lot of e-mails. Are you sure it's not your e-mail provider who's blocking them?


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#5
Wolf_Priest _Dantay.

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It could be, there is nothing in my spam, archive or other folders. I would have thought Yahoo, would give me the option to block the messages myself via the more conventional block/spam method, should I so desire... How would I go about getting them to unblock the notifications?

 

I am assuming if I accidentally hit unsubscribe on my mobile with my sausage fingers it would only unsubscribe from one topic not all?


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#6
WarriorFish

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Yeah, that's a ridiculous amount sounds like your email provider is assuming they're spam (not unreasonably!). You subscribe on a topic individually, but you can bulk change through your settings. I'd recommend doing the round up emails, as that's not really the intended use for the email updates (nor your email!).


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#7
Wolf_Priest _Dantay.

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I tend to follow whatever I comment on, so I must comment on a lot of things lol, will see what I can sort out.

 

Tanks for helping this techno-dinosaur


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#8
Grand Master Belial

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I am also missing notification emails and they aren't in the spam folder. Last one I got was dated 3/15/17.


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#9
Chaplain Dosjetka

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What e-mail provider do you use, GMB?

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#10
Wolf_Priest _Dantay.

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I use yahoo


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#11
Grand Master Belial

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What e-mail provider do you use, GMB?

yahoo Mail



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#12
Chaplain Dosjetka

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Might be a Yahoo-centric issue then. Since there's probably nothing that can be done on our side of things, I'd suggest you both contact Yahoo e-mail customer service/IT support and ask them about it.

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Forum Rules | Imperial Fists (& Successors) | Liber Astartes

 

'Monopoly just wasn't the same after I called down an orbital strike on Baltic Avenue.' - NemFX

 

'Also, when you are against Tau it is only Cleanse. The Control part is not necessary.' - SanguinaryGuardsman


#13
Wolf_Priest _Dantay.

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I will do... Some are coming through, but tend to be new topics I have begun to follow or random ones for topic: today in the hobby.

 

It's pretty random.

 

I have checked and nothing from my settings etc is set to block anything from BnC.... It's a pity because at work I cannot always look at BnC so the email notifications are a good way for me to keep up with what is going on :)

 

Thank you for all the tips and advice. It s much appreciatd


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#14
Quixus

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I'm still having the same issue as already reported here, and not with a yahoo email. I didn't contact my email provider yet, because I'm not willing to pay €3.99/call just to get an answer that amounts to "not our problem". I can manage without the notifications.

 

BTW Is there a way to change the notifications of all subscribed threads or do I have to do it page by page? Over the years a lot of subscribe threads have accumulated.



#15
WarriorFish

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Go to "content I follow" by clicking on your profile at the top of the page. "Toggle edit options" in the top right lets you bulk update them :)


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#16
Quixus

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I know about that, but as far as I can tell, it only lets you change the notifications for one page of threads, not all of them.



#17
Grand Master Belial

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I switched to my iCloud email and still having the same issues.



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#18
Brother Arkley

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I still don't get PM notifications, I am not on Yahoo mail I use my ISP Virginmedia.


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#19
Tyriks

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I just stopped getting emails Tuesday 4/4. I got them in the morning but they just stopped during the day.

#20
Kurgan the Lurker

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Per the post in the N&R area, Email has been disabled. Part of the issues we are having is that during the DDoS attack someone injected some code into the site. Turns out it has been sending out emails and we were reported for spam. Our service provider has asked us to disable emails until we can get it fixed.

 

Apologies for the inconvenience. Lots going on real life wise for a portion of the staff which is causing some delays in getting things turned around.


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#21
Tyriks

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Ah, I missed that, thanks for the update!

#22
Quixus

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I was wondering, have emails been re-enabled in the meantime? If not, will you notify us here when they are?


Edited by Quixus, 20 May 2017 - 09:29 AM.


#23
WarriorFish

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We'll let everyone know when things are turned back on :)


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