Who are the folks staffing the FW FB page, look at this reponse- OH MY GAWD. This is just incredible! And all done in the space of a few days?! You absolute legend.
Sorry, I realize I am an old timer, but this just screams teenager. I have to admit, I have long been a supporter of FW and GW customer service, but things seem to be sliding downhill.
I contacted FW about purchasing an Age of Darkness rulebook and asked if they had any reference sheets left. Two weeks, no response. So I email them again. And again. I finally just gave up without an answer. My thought is they have no idea if they have any left, so just ignored the email.
Now the fact that they are justifying the SW bolters as that's how they wanted to make them? Come on, do I really have "idiot" stamped on my fore head. I mean we can try to justify the reasons behind the poor SW release because as SW players we all want nice shiny toys too right, but this is ridiculous. Fact is fact, they have shown through this release that they really didn't care about the models. They are counting on us all purchasing the models because, you know, this is a FW model, it has to be good. I do have to admit, I couldnt be happier, I have roughly 20 painted SW terminators and if the 30k variants were good, I would have bought more. Now I have zero interest in those purchases. And as another poster referenced, the Puppet Wars and Shapeways releases are just as nice as the FW ones. Would it be nice to have "official" FW bits on my models, sure, but ultimately the fact that FW has shown zero dedication to this project makes it easy for me to just not spend my money. Personally, I hope most of the community follows and shows FW that they have an obligation to create and sculpt good models or their customers won't buy them. Clearly they are way more interested in Necromunda currently. I hold out hope that maybe in a few years they will revisit the SW and correct their mistakes.