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Can't seem to edit profile


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5 replies to this topic

#1
Paradigm

Paradigm

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  • Faction: House Orhlacc, Night Lords

I can't seem to edit my profile, when I do I get various errors. Typically, it's either that I have entered too many characters, or I've used the wrong format.

For example, if I change army played from "Night Lords" to "House Orhlacc", I get a wrong format error, and if I add House Orhlacc after NIght Lords it says I'm using too many characters. The same is true for other fields, with usually the same two errors and conditions.

I've had the problem for some time, but since It popped up around the same time some other known errors had come about, I waited to see if it would resolve, but it seems persistent.

I'm using the latest build of chrome currently, if that helps.

 



#2
Grotsmasha

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Seems like a hanger-on from the mongotruck :cuss , unfortunately if it is, it won't be corrected until we upgrade the forum software to the new version.

In the mean time, have you tried changing it to a blank field, then clearing your cache, and then changing to what you're after?

 

Cheers,

Jono



#3
WarriorFish

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Are you only updating the one field? What are you trying to change them to?


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Painting Oaths Completed:
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In the grim predictability of online 40k, there can be only Sun Tzu quotes

SM Ironclad | IG Stormies | =][= Stormies | AM Armigers

CSM Terminators | TSons Rubrics | Daemons Keeper of Secrets

DE Warriors | Tyranids [Repaint]


#4
Paradigm

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@Grotsmasha I’ll give that a try. It isn’t a rush by any means, I had kind of suspected as much, frankly.

@WarriorFish I’ve tried multiple fields at once, and I’ve tried individual fields. Armies played and faction fields, and a couple others. Most recently just the army one, and I noticed I was getting the same error as several months ago. If I have to wait for the update it’s not a big deal. I’ve been thinking about changing my avatar, but I can’t remember if I did so before or after the errors. So I’ve been hanging back, so I don’t unluckily end up without one.

#5
WarriorFish

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If you're keen to update your avatar let me know and I'll see if I can do it, if so may as well send the other updates too so I can run some tests :tu:


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gallery_48988_15465_8206.pnggallery_30308_9518_1551.pnggallery_30308_3239_3185.pnggallery_30308_9518_17558.pnggallery_30308_3239_193.pnggallery_30308_3239_17729.png
Painting Oaths Completed:
gallery_30308_3239_28.gifgallery_30308_3239_28.gifgallery_30308_3239_102.gifgallery_30308_3239_84.gifgallery_30308_3239_42.gifgallery_30308_3239_102.gifgallery_30308_3239_102.gifgallery_30308_3239_102.gifgallery_30308_3239_102.gifgallery_30308_3239_42.gifgallery_30308_3239_28.gifgallery_30308_3239_102.gifgallery_30308_3239_42.gifgallery_30308_3239_102.gifgallery_30308_3239_102.gif
gallery_30308_3239_42.gifgallery_30308_3239_102.gifgallery_30308_3239_42.gif
In the grim predictability of online 40k, there can be only Sun Tzu quotes

SM Ironclad | IG Stormies | =][= Stormies | AM Armigers

CSM Terminators | TSons Rubrics | Daemons Keeper of Secrets

DE Warriors | Tyranids [Repaint]


#6
Paradigm

Paradigm

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  • Faction: House Orhlacc, Night Lords

Sorry to necro this, I was about to ask for help finally changing things up. However I managed to figure out what was causing the problem by random happenstance.

There is a field for website, and it had https:// pre-entered. However it was triggering an incorrect format bug. Since I'd never entered a website I assumed it was a default part of the field. However I just realized I could render that blank. Once it was done, I was able to to blank out any other field as well, and I assume reset my account info etc.

I thought it would be helpful to let you know in case anyone else is experiencing a similar issue.

I will post if there is anything new, or if I need further help. Thanks all!


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