sbarnby71 Posted August 13, 2018 Share Posted August 13, 2018 I've been a fan of shapeways for a long time now, spent hundred of £ with them (shields, weapons, shoulder pads etc.), so decided to get some heads, they were expensive but I thought what the hell. So I was surprised when I received such awful quality products: So the white part of each model is rough residue that will not come of, you can't wash it or even scrape it off, every item is ruined. Dropped shapeways a line about this and was eventually told this: Like I said, I was a big fan of shapeways, but for the price you pay for their items and this response about not being able to guarantee quality, I'm done with them. Link to comment Share on other sites More sharing options...
Joe Posted August 13, 2018 Share Posted August 13, 2018 That's a relatively common problem with Shapeway's depending on which material the product is sold as. If you're going to buy from them, try to ensure that it's Smooth Fine Detail Plastic that you're buying; it's the most reliable material. In the meantime, if you're looking for an alternative solution in terms of bits for Space Wolves, check out the usual sites like Kromlech, Master Crafted Miniatures and KF Studio. Link to comment Share on other sites More sharing options...
sbarnby71 Posted August 13, 2018 Author Share Posted August 13, 2018 I went for the "Smoothest Fine Detail Plastic", but still had the issue. Just such a shame as the heads themselves look pretty amazing sculpts. Link to comment Share on other sites More sharing options...
Jarl Kjaran Coldheart Posted August 13, 2018 Share Posted August 13, 2018 Which store did the heads? I use popgoesthemonkey for shoulder pads mostly. Their axes are overly large for power armor and the rune work comes out poorly on the axes Their boarding shields are flimsy and break easily. Link to comment Share on other sites More sharing options...
Wolf Guard Dan Posted August 14, 2018 Share Posted August 14, 2018 I want to know which shop the heads come from too. Was it Aurel's shop? Link to comment Share on other sites More sharing options...
Wispy Posted August 14, 2018 Share Posted August 14, 2018 I bought a bunch of shapeway shoulder pads for deathwolf and the quality was a huge turn off to the point i just free hand the badge. Link to comment Share on other sites More sharing options...
munocat Posted August 14, 2018 Share Posted August 14, 2018 I have never had an issue with Shapeways. How ever, it might be done to region. They have different print shops in different locations. I have had a bunch of ultra fine shoulder pads and heads. Love the quality. Link to comment Share on other sites More sharing options...
sbarnby71 Posted August 14, 2018 Author Share Posted August 14, 2018 So the heads came from Aurel and they are really good sculpts. I have had a ton of stuff from PopGoesTheMonkey and every print has been perfect. As for printing location, I think these are printed in Sweden, but I'm sure all my previous orders have come from there too. https://www.shapeways.com/product/6MG4FLCSC/warfaces-2-caucasian-male?optionId=65459527 https://www.shapeways.com/product/ZY2PLPWMA/warfaces-2-mix-male?optionId=65459533 Shapeways did get back to me again and said that it's normal part of the printing process and keep going on about the white colour does not a sign of a printing issue, it's just staining from the holding agent, but the fact is where the material is white, it's a rough surface, I was slightly lucky in that the rough parts are in the hair and neck and back of the head, if it had been on the front of the face they would have been totally unusable. I also bought 3 weapons and the rough surface covers most of the pieces so I think they are going to end up looking rubbish even when painted. Link to comment Share on other sites More sharing options...
Karhedron Posted August 14, 2018 Share Posted August 14, 2018 Acetone or Simple Green will apparently remove the residue from the prints. Simple Green seems to be less aggressive on the plastic so may be the better option if it is available. https://www.shapeways.com/forum/t/best-way-to-clean-frosted-ultra-detail-model-for-painting.29248/ Link to comment Share on other sites More sharing options...
sbarnby71 Posted August 14, 2018 Author Share Posted August 14, 2018 Annoyingly I'm UK based, so Simple Green comes in at £34 for something that should cost £2. I wonder if Dettol might work as I have good results with that as a paint stripper on normal GW plastics? Link to comment Share on other sites More sharing options...
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