Is anyone familiar with canadian webshop "MiniWar Bits" ?
The site looks decently made, and they had most of the items I was looking for, so I have ordered a bunch of bitz from them on the 07th of Aug.
Paid immediately via PayPal.
On the 08th, they've confirmed my order and recognized payment was made.
On the 10th, they've simultaneously sent two messages; One, that they had to refund me an item because it wasn't in stock - okay, wasn't important anyway, and two, everything else in my order remains on the list to be shipped, and is indeed paid for.
On the 11th, the last message I received said "A shipment from order #xxxx is on the way" , then followed with "The last items in your order are on their way. Track your shipment to see the delivery status", while my their site shows my order as "payment status: partially refunded" and "fulfillment status: fulfilled"
-Now this feels a bit ambiguous; Do they not have yet more of the pieces and they are on their way to them? Did they put every last item I asked for in the mail, and it's on it's way to me?
Worse, though I paid for tracked delivery, no tracking link nor tracking number was provided, so I'm left wondering if my order was shipped or not?
Now, the Canada-Central Europe route is about as long as it can get while remaining on the globe and not circling back around, so I was prepared to wait a generous amount, but now, two weeks later, still no delivery, no further messages, no tracking link, no tracking number, and all my e-mails went unanswered.
I wonder if I was scammed, if the staff went on a vacation, some kind of disaster struck, if some perfectly harmless goofing is in the background, or if my loot will arrive next week, or the other.
I contemplate filing a cancel request while contacting paypal to force a refund from their end, but I really want those bits and don't want to spend a couple times more on collecting the same stuff piece by piece from single item e-bay orders.
Is anyone familiar with said store and their habits, so I might better know what to expect?