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[Mad Robot Miniatures] UK/EU Shipping Update [17/09/2021]

Mad Robot Miniatures Third party miniatures

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#1
Joe

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Last month, MRM announced they would be suspending shipping to the UK for an indefinite period of time due to VAT changes - today, they have announced that the same suspension will apply to the EU as well come April.
 
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Other companies have already announced they'll be terminating shipping to the UK and EU in light of the recent / upcoming changes, and you can be certain that many more will follow in short order. 
 
On a more positive note, they did just announce some new pieces! Sadly, they aren't accessible to a good chunk of the community now.
 
149041315_3242832939151460_6423535879678
 
149158634_3242832925818128_1529650694145
 
149210856_3242832935818127_8431366855248
 
149948058_3242832989151455_7415130503511
 
149341760_3242832995818121_2385087738411

Edited by Joe, 17 September 2021 - 04:08 PM.
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#2
Fierce Bear

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Might be worth reading the eBay article - basically on Jan 1st 2021 UK/EU and I think US and Canada also tightened their exemptions on e-commerce shipments... Note the removal of below 'x' value exemptions... it's about getting the VAT or sales tax collected from e-commerce sales by our own governments to offset lost revenue from bricks and mortar stores but they all did it on the 1st...
#HighLordsOfTerra


https://sellercentre...dex/vat-changes

#3
Daimyo-Phaeron Lenoch

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#4
mithrilforge

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Well for once I can say I’m happy where I live sweat.gif , I get mad robot bits every now and then and Australia seems to be a happy place to send to ...
nice new stuff BTW !! those field packs would look great on my ork Kommando's cool.png 

 

Mithril


Edited by mithrilforge, 24 February 2021 - 11:46 PM.

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#5
Lemondish

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It's a strange feeling to see a VAT related topic in a Warhammer forum when building software for periodic VAT reporting is my job lol
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#6
Emicus

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VAT burden is being placed on sellers instead of buyers, like pretty much any other business.
Edit for clarity:

Edited by Emicus, 12 March 2021 - 09:29 AM.


#7
Fierce Bear

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It's a strange feeling to see a VAT related topic in a Warhammer forum when building software for periodic VAT reporting is my job lol


Sorry Lemondish! /NormalHobbyingNowResumes!


And yeah hopefully just a temporary thing mostly down to bad timing and poor Comms by Gubmants... #WhatWouldRabooteeDo?
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#8
Joe

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An additional update from MRM today - the store will be closed until March 29th to allow them to catch up on outstanding orders, and they'll be assessing how the company operates in the future.

 

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#9
mad robot

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...Easy digital solutions exist already...

Technology wise this is on par with accepting credit cards I.e. seamless and painless...
 

I'd love to know where to find these easy digital solutions.  I use the Zen Cart E-commerce platform, any links to solutions would be greatly appreciated.


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#10
Emicus

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One example off the top of my head: use the eBay platform. If you want your current provider to provide a service they aren't providing I think emailing them is the best way forward.

#11
RWJP

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One example off the top of my head: use the eBay platform. If you want your current provider to provide a service they aren't providing I think emailing them is the best way forward.

So just to clarify, your suggestion of an "easy" solution that is "seamless and painless" (your own words) is for MadRobot Miniatures to scrap the way they do business currently, and migrate their business to a new platform?

It may just be me, but that doesn't sound easy, or seamless, or painless. 


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#12
Emicus

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One example off the top of my head: use the eBay platform. If you want your current provider to provide a service they aren't providing I think emailing them is the best way forward.

So just to clarify, your suggestion of an "easy" solution that is "seamless and painless" (your own words) is for MadRobot Miniatures to scrap the way they do business currently, and migrate their business to a new platform?

It may just be me, but that doesn't sound easy, or seamless, or painless.

Visa is seamless and painless.. Isn't it? Which is what I said. But I won't argue against my own words, that would be silly.

#13
mad robot

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Visa, as in the credit card payment processor, is a bit of a different animal. 

 

They are a multi-billion dollar company and I am a small, one-man operation. Ebay is too restrictive with fees and the process of migrating and managing a catalog of over 400 items is a non-starter.

 

I do appreciate your response but I think those solutions are not quite as easy to find as one would think.


Edited by mad robot, 12 March 2021 - 04:18 PM.

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#14
Joe

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^MRM dropped an additional update on Facebook earlier.

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#15
mithrilforge

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.... Who the Heck was that one guy ?!?... must’ve been a really bad customer lol... if you remember it like that,

Thank goodness I can still buy stuff from him!

Mithril

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#16
mad robot

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.... Who the Heck was that one guy ?!?... must’ve been a really bad customer lol... if you remember it like that,
 

LOL that was just a joke.


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#17
RADU LYKAN

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I was going to reply “oi! Leave me out of it!” But if it was just a joke........ 😀

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#18
mithrilforge

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@Mad robot-  man you gotta make some alternatives for  "Not sisters" heads or at least some female heads..even bald ones sweat.gif your heads are really characterful unlike many others and female ones would be a blessing... 

 

Mithril


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#19
mad robot

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@Mad robot-  man you gotta make some alternatives for  "Not sisters" heads or at least some female heads..even bald ones sweat.gif your heads are really characterful unlike many others and female ones would be a blessing... 

 

Mithril

We'll see msn-wink.gif


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#20
Dosjetka

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^MRM dropped an additional update on Facebook earlier.

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Just to be sure: does this include addresses in countries in Europe but outside the EU and UK? Places like Norway, Iceland, Switzerland, etc.

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#21
mad robot

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It pertains to addresses in the EU and the UK.



#22
mad robot

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Happy to announce that I found a work around for the EU. The UK still remains a no go.
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#23
Black_Knight

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#24
Joe

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Hey all.

We've gotten a positive update on the Mad Robot situation - after shipping to the EU resumed in July (with additional VAT upon receipt of package), MRM has confirmed that shipping to the UK will resume in short order.

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#25
mad robot

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Meh, I jumped the gun.

 

Sales to the UK are back up now.


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